Welcome to IOU Digital Library

This guide presents a tested model of community analysis for delivering client-centered, transformative library services across public, academic, school, and special libraries. It provides both the rationale and practical steps to: Understand community characteristics and information needs. Gather and interpret data through surveys, agency analysis, and demographic studies. Plan, implement, and evaluate tailored information services in context. Use a customer-service philosophy to prioritize resources and support underrepresented populations. Complete with a case study, theoretical framework, and extensive tools, it combines research with real-world usability for library leaders and evaluators.

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245: $a: Assessing Information Needs
245: $b:
082: $a:
100: $a: Robert J. Grover & Roger C. Greer & John Agada
650: $a: Library & Information Science
250: $a:
440: $v:
250: $b: Libraries Unlimited
250: $c: 2010
020: $a: 978‑1591587972
300: $a: 225