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This comprehensive guide offers over 370 customizable model letters, covering various business scenarios such as sales, marketing, public relations, customer service, human resources, credit and collection, and more. It provides readers with a refresher course in letter-writing basics, including focusing the message, establishing an appropriate tone, and getting the reader's attention. The book also includes tips on salutations, subject lines, signatures, and formatting. Updated with more than 25% new material, it serves as an invaluable resource for professionals aiming to enhance their business correspondence skills.

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245: $a: The AMA Handbook of Business Letters
245: $b:
082: $a:
100: $a: Jeffrey L. Seglin and Edward Coleman
650: $a: Business Writing / Communication
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440: $v:
250: $b: AMACOM
250: $c: 2012
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300: $a: