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This book addresses the need for organizations to exhibit greater effectiveness in their operations and services, and to accelerate the creation of new products and services—all hallmarks of the knowledge economy. Moving beyond the traditional focus on technology, systems, or culture, Karl M. Wiig emphasizes the importance of the people—the knowledge workers themselves. He synthesizes recent research findings in cognitive science and related fields to describe how individuals learn, remember, make decisions, solve problems, and act—in general, how knowledge relates to work behavior. By understanding these processes, managers can implement structures and processes to improve effectiveness and gain competitive advantage.

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245: $a: People-focused knowledge management
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100: $a: Karl M. Wiig.
650: $a: Business & Economics
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250: $b: Routledge
250: $c: 2004
020: $a: 9780750677776
300: $a: 392